Frequently Asked Questions (FAQ)

Is this number legal to use?

Yes. All numbers are supported through licensed telecom operators or authorized telecom infrastructure. Customers must use the service in accordance with local telecom regulations and applicable laws.

Depending on the product selected, we provide:

  • Physical SIM cards (delivered to your address)
  • eSIM profiles (delivered digitally via QR code)
  • Virtual numbers (assigned digitally after purchase)

     

Please review the product details before purchasing.

Delivery depends on the product type:

  • Physical SIM cards are shipped to your address.
  • eSIM profiles are delivered digitally after successful payment.
  • Virtual numbers may be assigned shortly after purchase.

Will my personal number remain private?

Yes. When using your purchased number, recipients will see the assigned number, not your personal number.

The number can be used for standard communication purposes such as receiving calls and SMS, depending on the selected plan and telecom operator support.

All usage must comply with our Acceptable Use Policy and applicable telecom regulations.

Yes. Customers must not use the number for illegal activities, spam, fraud, or activities that violate telecom operator policies. Misuse may result in suspension.

Do I need to recharge the number?

Yes. Most telecom numbers require periodic recharge in order to remain active. Recharge plans and validity are determined by the telecom operator.

If the required recharge is not completed within the specified period, the telecom operator may suspend or permanently close the number.

Once closed, reactivation cannot be guaranteed.

What happens if the SIM is lost or damaged?

If a physical SIM card is lost or damaged, customers may request a replacement. Replacement charges may apply depending on the service terms.

Yes. Our support team is available to assist customers with activation guidance and general service-related inquiries.

Can I request a refund?

Refund eligibility depends on the product type and whether the number has been activated or used. Please review our Refund Policy for complete details.

Who typically uses this service?

Our services are suitable for:

  • business owners
  • professionals
  • international travelers

individuals who prefer to keep their personal number private